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Tuesday, 20:06, 07 February 2012
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Questions about the functionality of the service
Q. Why is account validation (modulus checking) only applied at submission time? If a single item fails account validation, will a business have to stop the entire submission?
Q. What is the procedure if there is a failure in a transmission or a submission is rejected by Bacstel - IP? Does Bacstel-IP have the ability to restart a submission at the point of failure or do businesses have to restart the process from the beginning?
Q. Once a file has been submitted, what processing acknowledgements do businesses get from Bacstel-IP?
Q. What reports are available online and is access to each type restricted to individual users?
Q. What file formats are reports available in?
Q. Could input reports be delivered directly by email?
Q. Submissions are signed when transmitted to Bacstel-IP. Why does Bacstel-IP support the signing of individual files as well?
Q. For bureau users, can both the user and the bureau collect reports?
Q. How long will reports be available from Bacstel-IP for customers to access?
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