Inspection details
It is very important to ensure Bacs approved bureaux (BAB) operate to the highest standards. Every applicant wishing to become a BAB must undergo and pass an inspection review covering risk assessment and management in five categories.
The inspection process guidelines give inspection details together with fees applicable for both new and existing approved bureaux:
Inspection process guidelines v7.1 (244 Kb PDF)
For further details about the Bacs approved bureaux approval, security or inspection processes please contact the Commercial Bureaux Support (CBS) team.
Note: this email address is monitored by the inspectors in the Commercial Bureaux Support (CBS) team. They do not deal with general queries from users and the email should only be used for enquiries specifically about commercial bureaux operations. The bureaux inspectors are not office based staff and misdirecting enquiries to this email could result in delays in providing responses to everyday questions.