Bacs take the subject of security very seriously. These guidelines contain a series of recommendations covering controls and procedures over confidentiality, integrity and availability. These security recommendations collectively define an industry baseline of good security practice and should be considered by applicants wishing to gain approved status.

Download the security guidelines v7.0 (281 Kb PDF)

For further details about the Bacs approved bureau approval, security or inspection processes please contact the Commercial Bureaux Support (CBS) team.

Note: this email address is monitored by the inspectors in the Commercial Bureaux Support (CBS) team. They do not deal with general queries from users and the email should only be used for enquiries specifically about commercial bureaux operations. The bureaux inspectors are not office based staff and misdirecting enquiries to this email could result in delays in providing responses to everyday questions.