Case studies
Pick up some useful ideas and tips from some organisations that have effectively promoted automated payments to their customers: Promoting Direct Debit Market sector Organisation Date PDF size Local authority Canterbury City Council 2007 76 Kb Local authority London Borough of Islington 2007 59 Kb Local authority Rutland County Council 2007 131 Kb Local authority Wear Valley District Council 2007 190 Kb Local authority Bassetlaw District Council 2006 78 Kb Charity British Red Cross 2006 28 Kb Charity The Dog's Trust 2008 980 Kb Range of payment dates offered Market sector Organisation Date PDF size Local authority Daventry District Council 2007 56 Kb Local authority North Norfolk District Council 2007 76 Kb Local authority Staffordshire Moorlands District Council 2007 98 Kb Local authority Broadland District Council 2006 55 Kb Local authority Burnley Borough Council 2006 95 Kb Local authority Wolverhampton City Council 2006 91 Kb Customer research undertaken Market sector Organisation Date PDF size Local authority Colchester Borough Council 2007 266 Kb Local authority Craven District Council 2006 56 Kb Local authority Denbigshire County Council 2006 111 Kb Local authority Warrington Borough Council 2006 180 Kb Customer facing staff training Market sector Organisation Date PDF size Local authority Colchester Borough Council 2006 106 Kb Local authority Denbigshire County Council 2006 111 Kb Paperless Direct Debit and AUDDIS Market sector Organisation Date PDF size Local authority Staffordshire Moorlands District Council 2007 98 Kb Local authority Burnley Borough Council 2006 95 Kb Local authority Isle of Wight Council 2006 72 Kb Local authority Sefton Council 2006 52 Kb Charity The Thistle Foundation 2006 28 Kb Local authority Woking Borough Council 2006 54 Kb Capitalising on organisational changes Market sector Organisation Date PDF size Local authority Broadland District Council 2006 55 Kb Local authority Craven District Council 2006 99 Kb Local authority Sefton Council 2006 52 Kb