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05:43 12 May 2008
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Questions about AUDDIS
Q. How will we know if a Direct Debit Instruction has been accepted?
Q. Can any organisation apply to use AUDDIS?
Q. Isn't storing and retrieving Direct Debit Instructions a burden for originators?
Q. Isn't there a risk of fraud if customers' signatures aren't checked by banks?
Q. As the banks no longer receive paper Direct Debit Instructions, will their design rules be relaxed?
Q. What's different about a Direct Debit Instruction set up by AUDDIS?
Q. Must we convert all our current Direct Debit Instructions to AUDDIS?
Q. When would banks request copies of Direct Debit Instructions?
Q. Is acceptance of a Direct Debit Instruction a guarantee of payment?
Q. Is it permissible to send an image copy of a Direct Debit Instruction?
Q. How can the account numbers that customers write on their DDIs be verified?
Q. How do we know whether a customer is authorised to sign on a particular account?
Q. May customers be told about AUDDIS?
Q. Does AUDDIS affect the rules governing advance notice?
Q. How long should a Direct Debit Instruction signed by a customer be kept?
Q. Are Direct Debit Instructions relating to future payment collections accepted by the banks?
Q. What happens if a bank needs to see a copy of a customer's Direct Debit Instruction?
Q. Who's responsible if a payment is made against a fraudulent signature?