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02:37 14 May 2008
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Press FAQ
Q. What is Bacs?
Q. Who are the members of Bacs?
Q. What are Bacs' responsibilities?
Q. How did Bacs come about? What is the history of Bacs?
Q. Who are Bacs' key stakeholders?
Q. What are Bacs' core products?
Q. What is Bacs Direct Credit?
Q. What is Direct Debit?
Q. What type of payments can Direct Debit be used for?
Q. What type of payments can Bacs Direct Credit be used for?
Q. How can I go about making changes?
Q. Will the Direct Debit payment always be on the same day every month?
Q. What are the benefits of Direct Debit?
Q. What are the benefits of Bacs Direct Credit?
Q. Can I stop a Direct Debit? How can I cancel a Direct Debit?
Q. Can I stop a Bacs Direct Credit? How can I cancel a Bacs Direct Credit?
Q. How do I go about setting up a Direct Debit?
Q. How do I go about setting up a Bacs Direct Credit?
Q. What do I do if something goes wrong with a Direct Debit?
Q. What do I do if something goes wrong with a Bacs Direct Credit?
Q. Can Direct Debits be paid from accounts outside the UK?
Q. Who controls Direct Debit payments?
Q. Who controls Bacs Direct Credit payments?
Q. Who ensures the organisations collecting the money are legitimate?
Q. How do I get back monies paid in error?
Q. How is my account protected against fraud/ fraudulent use?
Q. What is the Direct Debit Guarantee?
Q. What is a dormancy period?