Direct Debit training - e-learning from the experts

Bacs has developed a range of engaging e-learning tools designed to encourage Direct Debit best practice. Each module contains easy to digest information to equip your employees with the knowledge they need to promote, process and work with Direct Debit efficiently.

Modules are aimed at specific areas within your business - from front line call centre teams to those who require more detailed knowledge.

Our online courses are fully interactive, enjoyable and take no more than 30 minutes each to give your employees the key information they need.

Each employee who successfully completes the course and test receives a personal certificate signed by the managing director of Bacs. This enables your employees to gain banking industry recognition of their knowledge and skills in working with Direct Debit.

Courses are available at three levels:

• Level 1 - Introduction to Direct Debit 
• Level 2 - Working with Direct Debit 
• Level 3 - Managing Direct Debit 

In addition there are two further interactive e-learning opportunities:

• Introduction to paperless Direct Debit 
• The great balloon race

All of the new courses are available via the Bacs learning website www.bacslearning.com or can be uploaded to your own intranet or learning management system. The courses cost from £35 per individual for the Introduction to Direct Debit (level 1) course, with group licences at a discount. Access is for a full 12 months and includes any updates released during that period. Full management information is available for corporate licences.

All courses can be tailored to incorporate your specific business processes and can be rebranded and given your own corporate identity to fit within your existing learning programmes if required.

For full details of all Bacs e-learning courses:

• Visit www.bacslearning.com 
• Email enquiries@bacslearning.com
• Call the Bacs learning enquiry line on 01202 318520
• Download a PDF of the Direct Debit e-learning product information sheet
• Or click on one of the course links above.