Level 2 - Working with Direct Debit

Who is it designed for?

Ideally suited to employees who work in the billing/payment collection areas of the business and/or handle more complex Direct Debit queries.

Course content

This course explores the Direct Debit Scheme in greater detail than Introduction to Direct Debit and is aimed at employees who might become involved in more complex areas such as resolving unpaid Direct Debits or indemnity claims. It can also be used to further develop the knowledge and understanding of employees who have successfully completed the Introduction to Direct Debit course. Successful completion of this course and the short accompanying test will enable your employees to answer the majority of Direct Debit queries, helping you provide a comprehensive service to your customers.

For full details of all Bacs e-learning content visit www.bacslearning.com or email enquiries@bacslearning.com.