Direct Debit Indemnity Claim Automation (DDICA)

Bacs is taking the opportunity to automate one of the last remaining paper based processes associated with Direct Debit, the handling of indemnity claims. The automated process will be introduced in October 2010.

Find out more

To find out more about DDICA, how it works, how it will impact on your current processes, when it will happen, view a flow diagram of the process and to access our frequently asked questions on this subject, you will need to log onto the password protected area of this site. You will then be able to follow the additional links that appear in grey text in the left hand navigational menu, below the "DDICA" tab. If you haven't yet applied for your password do so now.