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Friday, 05:15, 03 September 2010
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Questions about Paperless Direct Debit
Q. Am I eligible for Paperless Direct Debit?
Q. Do I still have to obtain signed paper Direct Debit Instructions from customers?
Q. How can a Direct Debit Instruction be taken over the telephone or via the internet?
Q. What confirmation does a customer receive if no paper Direct Debit Instruction is signed?
Q. If a customer does not recall authorising a Direct Debit payment which has been made from their account what action should be taken?
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