Who are you?

When did you last check that your contact details on the Payment Services website were correct?

If your answer is “don’t know” or “over 3 months ago” then you should check them straight away.  

It’s your responsibility to ensure your details are accurate and kept up to date. So check them today and make sure you are fulfilling your obligations.

If your details are incorrect you won’t receive email notifications that Bacs reports are available for downloading and actioning. Signing up for the email notification is a good way of ensuring you don’t forget to collect your reports.

In addition you would be missing out on important Bacs communications, amedments to the Scheme Rules and reminders about non processing days and bank holidays.

Not sure how to change your details?

Refer to the following essential guides:

• Bacstel-IP service user guide – reference PN3763
• Bacs Payment Services contact’s guide – reference PN5000

These guides and other useful Bacs literature can be found on the Bacs website in the subscriber library in the resources section of the businesses and banks channels of the site.

Some area of the banks and businesses channels of the website are only accessible to registered users and require a user password to gain access. If you haven’t yet applied for your password do so now.