Using technology to improve sign up

The 24/7 nature of modern life means that consumers expect to be able to manage their finances at a time of their choosing. New technology, such as voice recognition software, now makes it possible for councils to provide a convenient service at limited cost. 

When combined with Paperless Direct Debit, automated systems can free residents to set up council tax payments at a time to suit them. Providing this flexibility can have a positive effect on your sign up levels and deliver cost savings equivalent to £10 per conversion per year.