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Saturday, 20:29, 13 March 2010
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Account switching
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Customer questions about account switching
Q. Where can I find out more about the current account switching service?
Q. How long does the switching process take from start to finish?
Q. What happens if I’m changing my name or the parties to the account?
Q. Do all banks and building societies offer the same switching service?
Q. Can I switch my savings account as well as my current account?
Q. Does the switching process apply to business accounts as well as personal current accounts?
Q. What happens if I incur bank charges as a result of a mistake or unnecessary delay by the banks in the switching process?
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