Case studies

Pick up some useful ideas and tips from some organisations that have effectively promoted automated payments to their customers:

Promoting Direct Debit
Market sector	Organisation	Date	PDF size
Local authority	Surrey Heath Borough Council	2010	146 Kb
Local authority	Wandsworth Council	2010	115 Kb
Local authority	Bournemouth Borough Council	2009	123 Kb
Local authority	King's Lynn & West Norfolk Council	2009	133 Kb
Local authority	London Borough of Islington	2009	109 Kb
Local authority	Sunderland City Council	2009	151 Kb
Local authority	Warwick Council	2009	123 Kb
Local authority	West Dunbartonshire Council	2009	111 Kb
Charity	TLC Lottery	2009	170 Kb
Local authority	Rutland County Council	2007	131 Kb
Charity	British Red Cross	2006	28 Kb
Charity	The Dog's Trust	2008	980 Kb

Customer research undertaken
Market sector	Organisation	Date	PDF size
Local authority	Colchester Borough Council	2007	266 Kb
Paperless Direct Debit and AUDDIS
Market sector	Organisation	Date	PDF size
Financial services	International Financial Data Services	2009	172 Kb
Local authority	Isle of Wight Council	2009	142 Kb
Charity	The Thistle Foundation	2006	28 Kb