Bacs Academy - best practice, marketing and training in automated payments

The Academy has been created to provide an authoritative source of best practice advice, marketing information and training materials to help maximise your automated payments processes. Follow the links to see how Bacs Academy can help you.

• Ask the expert - put your questions to the Payments Professor
• Using Direct Debit - advice on improving your Direct Debit processes
• Using Bacs Direct Credit - improve your Bacs Direct Credit processes
• Using the service - useful tips on using the Bacs service
• Account switching - what to do if your customers/employees change their bank account
• Training - training options on offer from Bacs
• Marketing Direct Debit - helpful tips on effectively marketing Direct Debit
• Efficiency initiative - free Performance Report available to local authorities
• Bacs efficiency guides - handy guides with practical suggestions on how to reduce your levels of unpaid Direct Debits (available to registered users only)

Some of the areas in this section of the site are only accessible to registered users and require a user password to gain access. If you haven't yet applied for your password consider doing so now.