Bacs cookie policy

We use cookies on our website to provide you with the best possible online experience. By continuing to use this site, you give consent for cookies to be used. Please read our cookie policy for more information and details on how to change your preferences. Cookie Policy.

Current account market research papers

 

Bacs has published a series of research papers that look at consumer engagement in the current account market, exploring how the Current Account Switch Service ​can enable the creation of a better market, through analysis of our Market Dynamics Model. We partnered with University of Bristol to look closely at the motivators for, and barriers to, switching. The first three papers in the series of reports focused on providing an insight into the impact that trust and loyalty has on the propensity to switch.

The fourth summarises our research findings to date and explores what constitutes an effective and competitive current account market for consumers.

In addition, we developed a discussion paper, ‘Interventions to Foster an Effective and Competitive Current Account Market’, which introduces a proposed measurement framework and, critically, explores the likely effect of interventions that we and the wider community can offer the market.

Download these research papers from the Information Hub below or to the right of your screen.

We are very grateful to Prof. Ruth Crick and Prof. Colin Taylor from the University of Bristol and for the continued support of the UK banking and payments community.


 
Links to extra information relating to the page you are on
 
Information Hub
Minimize Current account market research papers
SHOWING 5 OF 5 SHOWING 5 OF 5
NOT REGISTERED YET? Some areas and assets are password protected and only available to eligible registered users. To gain access to all the information you need register for your password and log in first every visit REGISTER