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Current account switch service statistics

Monthly data

Updated monthly, this PDF provides statistics on switches per month including the percentage of personal switches vs small businesses and charities.

Switching dashboard

Produced quarterly, these dashboards include information on customer awareness, customer confidence, service performance and switching levels. The next publication date is week commencing 25 January 2021.

CURRENT ACCOUNT MARKET RESEARCH PAPERS

CASS ANNUAL REPORT 2019

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Information Hub

Current account switch service statistics

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Current account switch research papers
A series of research papers that look at consumer engagement in the current account market
Account Switching Service
Information about the account switching service
Current Account Switch website
Everything you need to know about using the Current Account Switch Service to transfer your bank account
News centre
Latest news and press releases from Bacs
CASS annual report 2019
Review of significant steps since CASS launched in 2013 and outline plans for taking it forward in 2020 and beyond

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