Microsoft withdrew its support for IE11 on 15 June 2022 and the IE11 desktop application is now out of support. You should make changes to avoid interruption in accessing Bacs and Pay.UK websites. We recommend installing the latest version of Microsoft Edge or Google Chrome.
Visit IE11 withdrawal – impact on Bacs for information on how this may affect your access to the Payment Services Website.


We have been maintaining the integrity of payment related services since 1968, with responsibility for the schemes behind the clearing and settlement of UK automated payment methods, Direct Debit and Bacs Direct Credit.

Bacs approved services

Find out how Bacs approved third party services, software, bureaux, facilities management and training may be of benefit to your organisation.


We offer a wide variety of materials and courses, to help organisations properly train their customer-facing staff in all elements of our payment products, processes and procedures. From simple paper reference guides, to a suite of online training materials, through to accredited external training courses provided by recognised third party companies.

Information HubInfo Hub

Our search facility will help you find everything you need. To search for documents enter your search requirements above

Not registered yet?

Some areas and assets are password protected and only available to eligible registered users. To gain access to all the information you need register for your password and log in first every visit