Operating the Schemes - Payment Service Providers
It is important you have an understanding of your responsibilities when running Bacs Schemes. In this section you will find information and advice relating to operating Bacs Schemes as a paying or sponsoring payment service provider (PSP). If you are looking for information when acting as a service user or to help answer enquiries from your customers, refer to Operating Bacs Schemes - Businesses.
Guide and Rules - stay on track
Download the latest Direct Debit and Bacs Direct Credit Guide and Rules for paying and sponsoring payment service providers
Under the Direct Debit Scheme Rules paying PSPs are required to refund the payer in the event an error is made in the payment of a Direct Debit. Make sure you understand the process.