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Pre-Covid-19 we hosted a number of free face-to-face events throughout the UK, enabling organisations to come together and learn from our in house industry experts about how to get the most out of operating Direct Debit and Bacs Direct Credit.

There are currently no face-to-face events planned. However we are very pleased to announce that in January 2022 we will be hosting our first ever virtual event to ensure users of Direct Debit and Bacs Direct Credit don’t miss out on key information, learning opportunities and best practice tips to support them in the operation of their processes.

Sign up to under the bonnet of Bacs – a Direct Debit service user virtual event. 

Note: This event is only accessible to registered users of the website. If you haven't yet applied for your password, register now.

Links to extra information relating to the page you are on
Information Hub
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  • BACSBacs training

    Materials and courses to help organisations properly train their staff in all elements of payment products​

  • BACSGuide and Rules microsites

    Microsites for the various editions of the Guide and Rules for Bacs services and schemes​​

  • BACSCollecting and accessing messaging reports video

    Short video showing how quickly and easily messaging reports can be collected from payment services website​​


    Some commonly asked questions across the range of our products and services​​​

  • BACSFacts and figures

    A range of statistics published by Pay.UK

NOT REGISTERED YET? Some areas and assets are password protected and only available to eligible registered users. To gain access to all the information you need register for your password and log in first every visit REGISTER