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Operating the Schemes - Businesses

Using Bacs Schemes makes your business more efficient and your customers happier. But we all know every process can be improved.  In this section you will find a blend of essential technical information and general advice on how to improve the quality and profitability of your processes.

 

Guide and rules

Make sure all relevant colleagues are aware of the Scheme Rules. It is now easier to manage with the Rules being available online, remember to log in first.

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Collecting Bacs messaging reports

You must access, and act on your advices promptly. Find out how to access and collect reports from payment services website.

Handling indemnity claims

Everything you need to know about Direct Debit indemnity claims.

Using Bacstel-IP

A collection of useful guides to help you get the most out of Bacstel-IP.

Maintaining payment records

The Current Account Switch Service guarantees switching from one bank or building society to another will now be simple, reliable and stress-free. To ensure your customers are not impacted if they switch banks, it is essential that you keep your payment records up to date.

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