To the right of your screen, in the Information Hub you will find the following useful guides to help you get the most out of Bacstel-IP.
Forgotten your password for logging on to the payment services
website?
Download 'Payment services password help' which explains how to get your
password reset.
Bacstel-IP Service User Guide
All new Bacs users must
download the Bacstel-IP Service User Guide – it will provide you with an
understanding of the Bacs electronic funds transfer service and how to make
submissions to the service through Bacstel-IP.
Payment Services Contact's Guide
If you have been
registered as a contact to use one or more payment services facilities this
guide will tell you all about what being a contact means, what you can do over
the web channel, the security method(s) you will need to access the web channel
and how you can alter information held about you.
Getting started
guide
A quick and easy guide covering the key tasks to get you
started with Bacstel-IP, whether a direct or indirect submitter.
Collecting
messaging reports
You must access, and act on your advices promptly. An
overview of how to access and collect reports from the Payment Services Website.