Bacs cookie policy

We use cookies on our website to provide you with the best possible online experience. By continuing to use this site, you give consent for cookies to be used. Please read our cookie policy for more information and details on how to change your preferences. Cookie Policy.

Contact us

​​​​​We'll do our very best to help with your enquiry, but before you contact us you may wish to take a look at our FAQs as you might find the answer to your query there.

Press enquiries

For all media enquiries or to register to receive our press releases contact our Press Team.

All other enquiries

For all other enquiries please use the form below, selecting the appropriate "Nature of enquiry" category, or telephone Bacs Service Desk. 

Your information

The information you supply on this form will only be used for the purpose of fulfilling this request. By supplying your email address and telephone number you are giving your consent for us to contact you in connection with your request.

Please see our privacy statement for more details on the use of your personal information. ​​

* required information


Bacs Service Desk: 0370 165 0018


Bacs is located at: 2 Thomas More Square London E1W 1YN
Links to extra information relating to the page you are on
Information Hub
Minimize Contact us
    Some commonly asked questions across the range of our products and services​​
  • BACSBacs News Centre
    The latest press releases, news, videos, photos and payments information from Bacs
  • BACSFacts and figures
    A range of statistics published by Bacs
  • WWWDirect Debit website
    Everything you need to know to about paying by Direct Debit. Including advice to help solve common issues
  • WWWCurrent Account Switch website
    Everything you need to know about using the Current Account Switch Service to transfer your bank account
NOT REGISTERED YET? Some areas and assets are password protected and only available to eligible registered users. To gain access to all the information you need register for your password and log in first every visit REGISTER