Bacs Approved Bureau Scheme
Welcome to the Bacs Approved Bureau document library, where you can find our most used documents in one easy-to-access location.
Some documents are protected, so to access these you will need to make sure you are logged in to your account. If you do not have an account yet and are an eligible Bacs Approved Bureau, you will need to register for your password.
Once logged in, please note this is not an exhaustive list of documents you may need. To find more information, please use our search function or access the guide and rules.

DDIC Challenge Process - Service User Guide
DDIC Challenge Process - Service User Guide

Collecting reports from payment services
Overview of how to access and collect reports from payment services website

Bacstel-IP - service user guide
Overview of the EFT service and how to use the Bacstel-IP service

The Service User's Guide and Rules to the Direct Debit Scheme - PDF version
The Service User's Guide and Rules to the Direct Debit Scheme

The Service User's Guide and Rules to the Bacs Direct Credit Scheme - PDF version
The Service User's Guide and Rules to the Bacs Direct Credit Scheme

Paperless Direct Debit - an introduction to the service
Guide to paperless Direct Debit

Bacstel-IP for indirect submitters - getting started guide
Guide for organisations set up on Bacstel-IP that submit to the Bacs services using a bureau

AUDDIS and paperless Direct Debit - Q and A
Questions and answers about AUDDIS and paperless Direct Debit to support staff training

Direct Debit indemnity claim (DDIC) sample advice report
Direct Debit indemnity claim sample advice report

Bacs guide to Bacs Direct Credit reason codes
The essential guide for organisations wishing to understand more about the reason codes relating to Bacs Direct Credit