Direct and Indirect Participant
Welcome to the direct and indirect participant document library, where you can find our most used documents in one easy-to-access location.
Some documents are protected, so to access these you will need to make sure you are logged in to your account. If you do not have an account yet and are an eligible direct or indirect participant, you will need to register for your password.
Once logged in, please note this is not an exhaustive list of documents you may need. To find more information, please use our search function or access the guide and rules.
Collecting reports from payment services
Overview of how to access and collect reports from payment services website
Bacstel-IP - service user guide
Overview of the EFT service and how to use the Bacstel-IP service
The Sponsoring Payment Service Provider's Guide and Rules to the Direct Debit Scheme - PDF version
The Sponsoring Payment Service Provider's Guide and Rules to the Direct Debit Scheme
Bacstel-IP for direct submitters - getting started guide
Guide for organisations submitting payment information directly to the Bacs service using Bacstel-IP
Paperless Direct Debit application form
Application form to use paperless Direct Debit
Bacs guide to collecting messaging reports
The essential guide to downloading Bacs Payment System messaging reports to ensure payments are successfully made and collected
The Paying Payment Service Provider's Guide and Rules to the Direct Debit Scheme - PDF version
The Paying Payment Service Provider's Guide and Rules to the Direct Debit Scheme
The Payment Service Provider's Guide and Rules to the Bacs Direct Credit Scheme - PDF version
The Payment Service Provider's Guide and Rules to the Bacs Direct Credit Scheme
Joint AUDDIS and paperless Direct Debit application form
Joint form for service users wishing to apply to use AUDDIS and paperless Direct Debit
AUDDIS application form
Application form for service users wanting to use AUDDIS
Direct Debit indemnity claims (DDIC) best practice sheet
Best practice tips for service users to help reduce the level of Direct Debit indemnity claims
Paperless Direct Debit - an introduction to the service
Guide to paperless Direct Debit
Bacstel-IP for indirect submitters - getting started guide
Guide for organisations set up on Bacstel-IP that submit to the Bacs services using a bureau