Indemnity claims

Under the Direct Debit Scheme Rules paying payment service providers (PSPs) are required to refund a payer in the event of an error under the Direct Debit Guarantee. Depending upon the error the indemnity claim process may be used.

Information Hub

Info Hub

Our search facility will help you find everything you need. To search for documents enter your search requirements above

Not registered yet?

Some areas and assets are password protected and only available to eligible registered users. To gain access to all the information you need register for your password and log in first every visit