You are using a browser which is retiring on 15 June 2022, and you should make changes to avoid interruption in accessing Bacs and Pay.UK websites. We recommend installing the latest version of Microsoft Edge or Google Chrome.
Visit IE11 withdrawal – impact on Bacs for information on how this may affect your access to the Payment Services Website.


There are a number of Direct Debit services that can help your business. To find out more follow the links below.

If you are new to Direct Debit and wish to find out more about using this service visit collecting by Direct Debit.

Automated Direct Debit Amendment and Cancellation Service (ADDACS)

Late receipt of information about Direct Debit amendments and cancellations can be costly in terms of both time and money. ADDACS streamlines the process and ensures that you receive information on amendments and cancellations quickly - and with dramatically reduced risk of error.

Automated Direct Debit Instruction Service (AUDDIS)

AUDDIS enables you to send new Direct Debit Instructions to your customers' bank electronically, instead of in paper format, reducing manual processes and resulting in fewer errors.

Automated Return of Unpaid Direct Debits Service (ARUDD)

ARUDD is the automated system used by the banks to return unpaid Direct Debit payments. The ARUDD report listing the unpaids is made available to the service user via the Bacs Payment Services Website.

Paperless Direct Debit

Paperless Direct Debit enables you to sign up customers for Direct Debit collections for example over the telephone, internet, telephone keypad, face-to-face or by interactive TV. It speeds up and simplifies the sign up process, whilst at the same time reduces administration costs.

Information HubInfo Hub

Our search facility will help you find everything you need. To search for more documents enter your search requirements above

Not registered yet?

Some areas and assets are password protected and only available to eligible registered users. To gain access to all the information you need register for your password and log in first every visit