Internet Explorer - end of life

Going forward some areas of and other Pay.UK websites will no longer work with Internet Explorer. We recommend you consider switching over to Microsoft Edge or Google Chrome for an uninterrupted experience.

Contact us

We'll do our very best to help with your enquiry, but before you contact us you may wish to take a look at our FAQs as you might find the answer to your query there.

Press enquiries

The Pay.UK press team are always on hand to speak to the media and help find answers to questions

Compliance enquiries

If you have received an email communication from us about outstanding payment reports that have not been collected and you require more help call 0330 123 2103.

All other enquiries

For all other enquiries please use the form below, selecting the appropriate "Nature of enquiry" category, or telephone Bacs Service Desk. 

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The information you supply on this form will only be used for the purpose of fulfilling this request. By supplying your email address and telephone number you are giving your consent for us to contact you in connection with your request.

Please see our privacy statement for more details on the use of your personal information. ​​

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Bacs Service Desk: 0370 165 0018


Pay.UK is located at: 2 Thomas More Square London E1W 1YN