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Coronavirus COVID-19

​Find out about temporary Direct Debit rules changes as well as tips to support the continued operation of Direct Debit during COVID-19.​


Automated payments are at the heart of the UK’s financial system, providing an essential service for bill payers and billers, employees and employers, charities and donors, clients and suppliers, and government.

Direct Debit is the payment option chosen by thousands of companies to automatically and securely collect important payments from millions of people and organisations. Bacs Direct Credit – commonly known as Bacs – is used to pay eight in ten employees in the UK, whether that’s wages, salaries, or benefits, as well as for settling business-to-business invoices.​

COVID-19 update 25 January 2021

As you would expect, we have been working with partners across the industry to closely monitor the COVID-19 (Coronavirus) outbreak to ensure that we are taking the necessary steps to protect our colleagues and maintain services for all those who rely on them. 

We have comprehensive business continuity plans in place to protect the critical national infrastructure we are responsible for – ensuring seamless operation for our end users. We have thoroughly tested these plans, and have started to implement these using a phased approach, while we are also working closely with our infrastructure supplier to ensure our continued capability to deliver these critical services.

Thanks to our extensive planning, and efforts of our colleagues, we are confident that we are in a position to maintain these core services in extreme circumstances, and will continue to review our plans on a daily basis, if and as the situation changes.​​​​​

News centre
News centre
PRESS RELEASE 50 years and 78 billion payments – Direct Debit hits half a century
15 December 2020
It may not be an entry in too many people’s diaries, but this year represents a golden milestone for Direct Debit, as one of the most familiar payment methods in the UK turns 50.
17 December 2020 13:07 PM
One of the most frequently used payment methods in the UK turns 50. #directdebit #paymentmethods #BePayroll
17 December 2020 11:11 AM
As we reflect on 50 years of Direct Debit, @WeArePayUK's David Piper blogs about the evolution of a trusted and familiar payment method: #payments
50 years and 78 billion payments – Direct Debit hits half a century
15 December 2020
David Piper is Pay.UK’s Head of Service Lines. David leads the team responsible for delivering the UK’s core retail payment services including Faster Payments, cheque - and Direct Debit, which is 50 years old in 2020.
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